This Privacy Policy describes how SHALI Makeup Academy & Beauty Parlour ("SHALI", "we", "our", or "us") collects, uses, and protects the personal information you provide when you visit our website, book an appointment, or engage with our services.
1. Who We Are
SHALI Makeup Academy & Beauty Parlour is a premium beauty, wellness, and education establishment operating in Tamil Nadu, India, with branches at:
- Flat No. 21-33B1, Poomani Complex Thingal Nagar, Kalkulam Kanniyakumari, Tamil Nadu – 629802 India
For privacy-related queries, contact us at: info@shaligroups.com or call +91 97870 04512.
2. Information We Collect
2.1 Information You Provide Directly
- Full name and contact number when booking an appointment
- Email address for confirmations and communications
- Service preferences and appointment details
- Course enquiry information submitted through forms
- Feedback, reviews, and testimonials you voluntarily submit
2.2 Information Collected Automatically
- IP address and browser type when you visit our website
- Pages visited, time spent, and navigation patterns (via cookies or analytics tools)
- Device type and operating system
2.3 Sensitive Information
For certain services such as tattoo artistry, ear lobe repair, or skin treatments, we may note relevant health or skin condition information you choose to share. This information is collected only with your explicit consent and is handled with the utmost confidentiality.
3. How We Use Your Information
- To confirm and manage your service bookings or course enrolments
- To communicate appointment reminders, follow-ups, and service updates
- To improve our services, website content, and customer experience
- To respond to your enquiries and provide customer support
- To send promotional offers, discounts, or newsletters — only if you have opted in
- To comply with applicable laws and regulatory obligations in India
4. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
- Preference cookies: Remember your preferences such as language or location
You can disable cookies through your browser settings. However, this may affect certain website functionalities.
5. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. We may share information only in the following limited circumstances:
- With trusted service providers (e.g., email platforms, SMS tools) who assist our operations under strict confidentiality agreements
- When required by law, court order, or governmental authority in India
- In the event of a business merger or acquisition, where data protection standards will be maintained
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted communications, access controls, and regular security reviews.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide services, maintain records for legal or accounting purposes, or as required under Indian law. When data is no longer needed, it is securely deleted or anonymised.
8. Your Rights
As an individual whose data we process, you have the following rights under applicable Indian data protection principles:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request erasure of your personal data subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Restrict Processing: Request restriction of data processing in certain circumstances
To exercise these rights, contact us at info@shaligroups.com.
9. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will take prompt action to delete it.
10. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes your acceptance of the revised policy.
12. Contact Us
For any privacy-related questions, requests, or concerns, please reach out to us:
- Email: info@shaligroups.com
- Phone: +91 97870 04512
- Address: Flat No. 21-33B1, Poomani Complex Thingal Nagar, Kalkulam Kanniyakumari, Tamil Nadu – 629802 India